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Visa · 10.5Fraud10% industry win rate

Visa Fraud Monitoring Program

Merchant flagged in VFMP — chargeback filed on program basis, not customer complaint.

Required evidence

  • Not typically representable

Playbook

Focus on getting out of VFMP: reduce fraud ratio below 0.9% and $75k monthly threshold.

Amavest auto-bundles this

When a dispute hits your Stripe account with code 10.5, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

Related fraud codes

Frequently asked questions

What does Visa chargeback reason code 10.5 mean?
Merchant flagged in VFMP — chargeback filed on program basis, not customer complaint.
What is the win rate for Visa 10.5 disputes?
Industry-observed representment win rate for Visa 10.5 (Visa Fraud Monitoring Program) averages around 10% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Visa 10.5 chargeback?
To dispute Visa 10.5, acquirers typically require: Not typically representable.
How should a merchant respond to a Visa 10.5 dispute?
Focus on getting out of VFMP: reduce fraud ratio below 0.9% and $75k monthly threshold.