For Coaching & Info Products
Chargeback recovery for coaches and info-product sellers
High-ticket coaching and info-product disputes spike after buyer's remorse. Refund-policy clarity and program attendance evidence decide most cases.
Industry chargeback rate
1.2–2.5%
Amavest target rate
<0.8%
Recovery per program
$5k+/mo
Common dispute reasons
- Not as described (13.3)
- Refund not processed (13.6)
- Cancelled service (13.7)
- Unauthorized charge (10.4)
The Amavest playbook
Attendance and access logs
Login timestamps for course platforms and coaching calls become primary evidence.
Refund-policy exhibit
Signed acceptance of the refund policy is bundled by default.
Deliverable inventory
Modules unlocked, calls attended, and materials delivered are itemized in the response.
60-day guarantee
Recover 3× your subscription in 60 days — or refund.
Purpose-built for coaching & info products. If Amavest doesn’t defend at least 3× your monthly fee in successful dispute responses within 60 days, we refund it.
FAQ
Our tickets are $2k+. Does the guarantee still apply?
Yes — the 60-day 3× guarantee applies at any AOV. Higher tickets typically hit the 3× threshold within the first successful challenge.