For Subscription Boxes
Chargeback recovery for subscription-box merchants
Recurring billing generates the highest chargeback rate in ecommerce — customers forget the trial ended, dispute renewals, or claim they cancelled.
Industry chargeback rate
1.1–1.8%
Amavest target rate
<0.6%
Avg. recovery per merchant/mo
$3,200+
Common dispute reasons
- Subscription not cancelled (10.4 / 13.2)
- Product not received on recurring shipment
- Unrecognized recurring descriptor
- Trial-to-paid conversion disputes
The Amavest playbook
Auto-attach cancellation logs
Every response includes the cancellation UI screenshot and audit timestamp.
Descriptor cleanup
AMAVESTPAY*<STORE> descriptors cut 'don't recognize' disputes by 30–50%.
Renewal reminders
48h pre-renewal email evidence is auto-included in the challenge packet.
60-day guarantee
Recover 3× your subscription in 60 days — or refund.
Purpose-built for subscription boxes. If Amavest doesn’t defend at least 3× your monthly fee in successful dispute responses within 60 days, we refund it.
FAQ
Do you handle Stripe Billing subscriptions?
Yes. Amavest reads Stripe Billing invoices, cancellations, and dunning events and attaches them to every dispute response.
What about 'friendly fraud' on renewals?
AI-drafted responses include the full recurring-consent trail — signup IP, T&C acceptance, prior successful charges, and cancellation UI proof.