What is the win rate for Mastercard 4835 disputes?

Industry-observed representment win rate for Mastercard 4835 (Card Not Present Fraud) averages around 39% when the correct evidence is submitted within the network's response window.

What evidence is required to fight a Mastercard 4835 chargeback?

To dispute Mastercard 4835, acquirers typically require: 3DS/SecureCode auth; AVS/CVC2; Device fingerprint.

Mastercard · 4835Fraud39% industry win rate

Card Not Present Fraud

Mastercard CNP fraud claim.

Required evidence

3DS/SecureCode auth
AVS/CVC2
Device fingerprint

Playbook

SecureCode shifts liability. Otherwise stack AVS+CVC2+behavioral evidence.

Amavest auto-bundles this

When a dispute hits your Stripe account with code 4835, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

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Related fraud codes

Frequently asked questions

What does Mastercard chargeback reason code 4835 mean?: Mastercard CNP fraud claim.
What is the win rate for Mastercard 4835 disputes?: Industry-observed representment win rate for Mastercard 4835 (Card Not Present Fraud) averages around 39% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Mastercard 4835 chargeback?: To dispute Mastercard 4835, acquirers typically require: 3DS/SecureCode auth; AVS/CVC2; Device fingerprint.
How should a merchant respond to a Mastercard 4835 dispute?: SecureCode shifts liability. Otherwise stack AVS+CVC2+behavioral evidence.