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Mastercard · 4849Fraud10% industry win rate

Questionable Merchant Activity

Merchant flagged by Mastercard monitoring.

Required evidence

  • Not representable

Playbook

Focus on exiting the monitoring program.

Amavest auto-bundles this

When a dispute hits your Stripe account with code 4849, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

Related fraud codes

Frequently asked questions

What does Mastercard chargeback reason code 4849 mean?
Merchant flagged by Mastercard monitoring.
What is the win rate for Mastercard 4849 disputes?
Industry-observed representment win rate for Mastercard 4849 (Questionable Merchant Activity) averages around 10% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Mastercard 4849 chargeback?
To dispute Mastercard 4849, acquirers typically require: Not representable.
How should a merchant respond to a Mastercard 4849 dispute?
Focus on exiting the monitoring program.