What is the win rate for Mastercard 4871 disputes?

Industry-observed representment win rate for Mastercard 4871 (Chip/PIN Liability Shift) averages around 22% when the correct evidence is submitted within the network's response window.

What evidence is required to fight a Mastercard 4871 chargeback?

To dispute Mastercard 4871, acquirers typically require: PIN verification record.

Mastercard · 4871Fraud22% industry win rate

Chip/PIN Liability Shift

Lost/stolen chip card without PIN verification.

Required evidence

PIN verification record

Playbook

Prove PIN was captured. Otherwise refund.

Amavest auto-bundles this

When a dispute hits your Stripe account with code 4871, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

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Related fraud codes

Frequently asked questions

What does Mastercard chargeback reason code 4871 mean?: Lost/stolen chip card without PIN verification.
What is the win rate for Mastercard 4871 disputes?: Industry-observed representment win rate for Mastercard 4871 (Chip/PIN Liability Shift) averages around 22% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Mastercard 4871 chargeback?: To dispute Mastercard 4871, acquirers typically require: PIN verification record.
How should a merchant respond to a Mastercard 4871 dispute?: Prove PIN was captured. Otherwise refund.