Discover · AAFraud66% industry win rate
Cardholder Does Not Recognize
Discover cardholder does not recognize the transaction.
Required evidence
- Descriptor + confirmation email
- Order + delivery records
Playbook
Same play as Mastercard 4863 — jog the customer's memory with a clear order history.
Amavest auto-bundles this
When a dispute hits your Stripe account with code AA, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.
Related fraud codes
Frequently asked questions
- What does Discover chargeback reason code AA mean?
- Discover cardholder does not recognize the transaction.
- What is the win rate for Discover AA disputes?
- Industry-observed representment win rate for Discover AA (Cardholder Does Not Recognize) averages around 66% when the correct evidence is submitted within the network's response window.
- What evidence is required to fight a Discover AA chargeback?
- To dispute Discover AA, acquirers typically require: Descriptor + confirmation email; Order + delivery records.
- How should a merchant respond to a Discover AA dispute?
- Same play as Mastercard 4863 — jog the customer's memory with a clear order history.