Visa · 12.4Processing28% industry win rate
Incorrect Account Number
Transaction posted to wrong account.
Required evidence
- Original receipt with correct PAN
Playbook
Prove the correct account number was captured; issuer must move funds.
Amavest auto-bundles this
When a dispute hits your Stripe account with code 12.4, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.
Related processing codes
Frequently asked questions
- What does Visa chargeback reason code 12.4 mean?
- Transaction posted to wrong account.
- What is the win rate for Visa 12.4 disputes?
- Industry-observed representment win rate for Visa 12.4 (Incorrect Account Number) averages around 28% when the correct evidence is submitted within the network's response window.
- What evidence is required to fight a Visa 12.4 chargeback?
- To dispute Visa 12.4, acquirers typically require: Original receipt with correct PAN.
- How should a merchant respond to a Visa 12.4 dispute?
- Prove the correct account number was captured; issuer must move funds.