Visa · 12.5Processing45% industry win rate
Incorrect Amount
Deposited amount differs from authorized amount.
Required evidence
- Signed receipt
- Auth amount
- Customer written approval for amount
Playbook
Signed receipt with matching amount wins. Tip adjustments need customer signature.
Amavest auto-bundles this
When a dispute hits your Stripe account with code 12.5, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.
Related processing codes
Frequently asked questions
- What does Visa chargeback reason code 12.5 mean?
- Deposited amount differs from authorized amount.
- What is the win rate for Visa 12.5 disputes?
- Industry-observed representment win rate for Visa 12.5 (Incorrect Amount) averages around 45% when the correct evidence is submitted within the network's response window.
- What evidence is required to fight a Visa 12.5 chargeback?
- To dispute Visa 12.5, acquirers typically require: Signed receipt; Auth amount; Customer written approval for amount.
- How should a merchant respond to a Visa 12.5 dispute?
- Signed receipt with matching amount wins. Tip adjustments need customer signature.