Visa · 13.8Processing25% industry win rate
Original Credit Transaction Not Accepted
Cardholder refuses an OCT push-payment.
Required evidence
- OCT authorization proof
Playbook
Rare. Confirm OCT rules with acquirer before disputing.
Amavest auto-bundles this
When a dispute hits your Stripe account with code 13.8, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.
Related processing codes
Frequently asked questions
- What does Visa chargeback reason code 13.8 mean?
- Cardholder refuses an OCT push-payment.
- What is the win rate for Visa 13.8 disputes?
- Industry-observed representment win rate for Visa 13.8 (Original Credit Transaction Not Accepted) averages around 25% when the correct evidence is submitted within the network's response window.
- What evidence is required to fight a Visa 13.8 chargeback?
- To dispute Visa 13.8, acquirers typically require: OCT authorization proof.
- How should a merchant respond to a Visa 13.8 dispute?
- Rare. Confirm OCT rules with acquirer before disputing.