What is the win rate for Mastercard 4859 disputes?

Industry-observed representment win rate for Mastercard 4859 (Services Not Rendered) averages around 55% when the correct evidence is submitted within the network's response window.

What evidence is required to fight a Mastercard 4859 chargeback?

To dispute Mastercard 4859, acquirers typically require: Service delivery logs; Signed completion; Access records.

Mastercard · 4859Consumer55% industry win rate

Services Not Rendered

Cardholder claims services not delivered.

Required evidence

Service delivery logs
Signed completion
Access records

Playbook

Delivery/usage logs matched to purchase date.

Amavest auto-bundles this

When a dispute hits your Stripe account with code 4859, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

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Related consumer codes

Frequently asked questions

What does Mastercard chargeback reason code 4859 mean?: Cardholder claims services not delivered.
What is the win rate for Mastercard 4859 disputes?: Industry-observed representment win rate for Mastercard 4859 (Services Not Rendered) averages around 55% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Mastercard 4859 chargeback?: To dispute Mastercard 4859, acquirers typically require: Service delivery logs; Signed completion; Access records.
How should a merchant respond to a Mastercard 4859 dispute?: Delivery/usage logs matched to purchase date.