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Amex · C08Consumer62% industry win rate

Goods/Services Not Received / Only Partially

Non-delivery or partial delivery claim.

Required evidence

  • Delivery confirmation
  • Access logs for digital goods

Playbook

Delivery/access proof is decisive.

Amavest auto-bundles this

When a dispute hits your Stripe account with code C08, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

Related consumer codes

Frequently asked questions

What does Amex chargeback reason code C08 mean?
Non-delivery or partial delivery claim.
What is the win rate for Amex C08 disputes?
Industry-observed representment win rate for Amex C08 (Goods/Services Not Received / Only Partially) averages around 62% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Amex C08 chargeback?
To dispute Amex C08, acquirers typically require: Delivery confirmation; Access logs for digital goods.
How should a merchant respond to a Amex C08 dispute?
Delivery/access proof is decisive.