Amex · C18Consumer48% industry win rate
No Show / CARDeposit
Cardholder disputes no-show / reservation charge.
Required evidence
- Cancellation policy at booking
- Reservation confirmation
Playbook
Policy acceptance at booking is the win.
Amavest auto-bundles this
When a dispute hits your Stripe account with code C18, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.
Related consumer codes
Frequently asked questions
- What does Amex chargeback reason code C18 mean?
- Cardholder disputes no-show / reservation charge.
- What is the win rate for Amex C18 disputes?
- Industry-observed representment win rate for Amex C18 (No Show / CARDeposit) averages around 48% when the correct evidence is submitted within the network's response window.
- What evidence is required to fight a Amex C18 chargeback?
- To dispute Amex C18, acquirers typically require: Cancellation policy at booking; Reservation confirmation.
- How should a merchant respond to a Amex C18 dispute?
- Policy acceptance at booking is the win.