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Amex · C18Consumer48% industry win rate

No Show / CARDeposit

Cardholder disputes no-show / reservation charge.

Required evidence

  • Cancellation policy at booking
  • Reservation confirmation

Playbook

Policy acceptance at booking is the win.

Amavest auto-bundles this

When a dispute hits your Stripe account with code C18, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

Related consumer codes

Frequently asked questions

What does Amex chargeback reason code C18 mean?
Cardholder disputes no-show / reservation charge.
What is the win rate for Amex C18 disputes?
Industry-observed representment win rate for Amex C18 (No Show / CARDeposit) averages around 48% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Amex C18 chargeback?
To dispute Amex C18, acquirers typically require: Cancellation policy at booking; Reservation confirmation.
How should a merchant respond to a Amex C18 dispute?
Policy acceptance at booking is the win.