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Amex · P04Processing35% industry win rate

Charge Processed as Credit

Charge posted as credit.

Required evidence

  • Corrected charge record

Playbook

Post offsetting charge; may be non-representable.

Amavest auto-bundles this

When a dispute hits your Stripe account with code P04, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

Related processing codes

Frequently asked questions

What does Amex chargeback reason code P04 mean?
Charge posted as credit.
What is the win rate for Amex P04 disputes?
Industry-observed representment win rate for Amex P04 (Charge Processed as Credit) averages around 35% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Amex P04 chargeback?
To dispute Amex P04, acquirers typically require: Corrected charge record.
How should a merchant respond to a Amex P04 dispute?
Post offsetting charge; may be non-representable.