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Amex · P23Processing40% industry win rate

Currency Discrepancy

Currency mismatch.

Required evidence

  • Checkout currency disclosure

Playbook

Show currency was displayed at checkout.

Amavest auto-bundles this

When a dispute hits your Stripe account with code P23, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

Related processing codes

Frequently asked questions

What does Amex chargeback reason code P23 mean?
Currency mismatch.
What is the win rate for Amex P23 disputes?
Industry-observed representment win rate for Amex P23 (Currency Discrepancy) averages around 40% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Amex P23 chargeback?
To dispute Amex P23, acquirers typically require: Checkout currency disclosure.
How should a merchant respond to a Amex P23 dispute?
Show currency was displayed at checkout.