What is the win rate for Discover RG disputes?

Industry-observed representment win rate for Discover RG (Non-Receipt of Goods/Services) averages around 60% when the correct evidence is submitted within the network's response window.

What evidence is required to fight a Discover RG chargeback?

To dispute Discover RG, acquirers typically require: Delivery confirmation; Access logs.

Discover · RGConsumer60% industry win rate

Non-Receipt of Goods/Services

Cardholder did not receive purchase.

Required evidence

Delivery confirmation
Access logs

Playbook

Delivery proof matched to billing address.

Amavest auto-bundles this

When a dispute hits your Stripe account with code RG, Amavest pulls the evidence above, drafts the response, and submits it before the deadline.

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Related consumer codes

Frequently asked questions

What does Discover chargeback reason code RG mean?: Cardholder did not receive purchase.
What is the win rate for Discover RG disputes?: Industry-observed representment win rate for Discover RG (Non-Receipt of Goods/Services) averages around 60% when the correct evidence is submitted within the network's response window.
What evidence is required to fight a Discover RG chargeback?: To dispute Discover RG, acquirers typically require: Delivery confirmation; Access logs.
How should a merchant respond to a Discover RG dispute?: Delivery proof matched to billing address.